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Hycom services and solutions for Energy and Utilities
Energy and Utility companies are facing substantial changes both from the market and from the customer perspectives
Renewable energy is not only the trend. It is much more than another line of business or product. It becomes crucial part of the company strategy and business policy towards energy independence.
Distributed energy resources and prosumers market generate vast amount of data that needs to be processed into valuable information to better manage and consume energy in the optimized way.
Individual customers and business clients demand quality service at the unexpected level before. Instant access to energy consumption data and financial settlements become crucial.
The role of Energy and Utility company becomes even more important than in the past. People's quality of life and business profitability depend heavily on how the energy is produced, transferred and consumed.
Our Clients from Energy and Utilities industry
Our Clients from Energy and Utilities industry
Customer Understanding actions to get customer perspective into your digital strategy
When applying Customer Journey Mapping or Services Design tools the organization better understands their customers’ expectations. It allows to define quick-wins
and short-term actions to enhance Customer Experience.
It is a solid start to improve customer satisfaction in a continuous way.
Transformation of IT Architecture to meet future goals and allow business to make the digital strategy happen
There are many barriers and limitations when developing portals, apps and tools for your customers. The challenging integration, siloes and data fragmentation and many more.
Identify both business and technology drivers for making valuable changes in the IT ecosystem and design future-proof architecture to enable incremental transformation into modern composable and microservice-oriented architecture.
